Return Policy
Last updated:
Geographic scope and topic
This site is operated from Great Britain and serves customers in the UK and EU. We sell dietary supplements only (not medicines). Our advertising follows applicable standards and Google Ads policies: we do not make unsubstantiated health claims or guarantee results. This return policy applies to supplement products ordered through this website.
1. Your rights
If you are a consumer in the UK or EU, you have the right to cancel your order within 14 days of receiving the goods, without giving a reason, under the Consumer Contracts Regulations 2013 (UK) / Consumer Rights Directive (EU). You may also have rights under the Consumer Rights Act 2015 (UK) if goods are faulty or not as described.
2. How to return
To cancel or return, contact us within the cancellation period using the contact details below. We will provide instructions for returning the product. You are responsible for the cost of return unless the item is faulty or we have agreed otherwise. Products should be returned in their original packaging where possible.
3. Refunds
If you cancel within the 14-day period, we will refund the price paid for the product and the standard delivery cost (if any) within 14 days of receiving the returned goods or proof of return. We may deduct an amount for any loss in value if the product has been used beyond what is necessary to establish its nature and characteristics. Refunds will be made using the same payment method unless you agree otherwise.
4. Faulty or incorrect items
If you receive a faulty product or the wrong item, contact us promptly. We will arrange a replacement or full refund including return postage where appropriate, in line with your statutory rights.
5. Contact
Xorvalenglozarin, 172 Birchfields Rd, Manchester M14 6PE, Great Britain. info@xorvalenglozarin.world, contact@xorvalenglozarin.world, support@xorvalenglozarin.world, help@xorvalenglozarin.world.
6. Changes
We may update this policy. The “Last updated” date will be revised. Changes do not affect your rights in respect of orders placed before the change.